Olive Garden Caught Asleep on Social Media While Crisis Breaks

Posted: April 15, 2011 in Reputation, Social Media
Tags: ,

Olive Garden logoHere’s a great overview of Olive Garden’s crisis communications response (or lack there of) on social media by Russ Hill on his page.

You have to concur with Russ’ assessment of the restaurant chain’s utter mismanagement of this incredible tool for crisis communications.

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